Customer Service Team
posted this on January 06, 2012 01:17
So you're a die hard Internet Explorer user who would rather keep using IE with issues than switching to say Google Chrome? Then here's what you've got to do if you haven't already. You'll want to enable cookies and if that doesn't do the trick try putting internet explorer into "compatibility mode" by following the description below:
Sometimes the website you’re visiting doesn't look right. It shows up as a jumble of out-of-place menus, images, and text boxes. What's going on? One possible explanation: The site might have been designed for an earlier version of Internet Explorer. If Internet Explorer recognizes that the webpage isn't compatible, you'll see the Compatibility View button on the Address bar. Try clicking it.
The Compatibility View button
In Compatibility View, websites will be displayed as if you were viewing them in a previous version of Internet Explorer, which will often correct display problems. You don’t need to click the button for a site after you’ve done it once—the next time you visit the site,Internet Explorer 9 will automatically show it in Compatibility View. (If you ever want to go back to browsing with Internet Explorer 9 on that site, just click the Compatibility View button again.)
If compatibility mode still causes you trouble, then you need to turn on protected mode. Our site works best in this mode. It's easy to do and trust us when we say, you'll thank us for this. We took a snippet directly from an unofficial Microsoft support website, images and all.
1. Open Internet Explorer 8 (IE8) or Internet Explorer 9 (IE9).
2. Click on Tools on the menu bar, and Internet Options.
3. In the Security tab, select the zone that you want to turn protected mode on or off in. (see screenshots below)
4. To Turn On Protected Mode
A) Check the Enable Protected Mode box, and click on Apply. (see screenshots above)
B) Go to step 6.
5. To Turn Off Protected Mode
A) Uncheck the Enable Protected Mode box, and click on Apply. (see screenshots above)
6. Repeats steps 3 to 5 if you want to turn protected mode on or off for any other zone.
7. When done, click on OK. (see screenshots above)
8. Close and reopen Internet Explorer to apply.
Now needless to say, if your problems persist after doing this then you may want to revisit using a different browser like Google Chrome. google.com/chrome just in case you changed your mind.